My Account Name/Password is Stolen or Lost
If you believe that your AccountName was stolen, please Contact Us. Your Account will be canceled and replaced immediately. Additionally, we’ll investigate the matter fully and forward any improprieties to the appropriate authorities and credit card companies to help the fight against Internet fraud.
If you have lost your AccountName or Password, please Contact Us and we will assist you.
IN THE MEANTIME, please do not hesitate to go to Open Account and activate a new Account so that you can begin playing again now. Then let us know your new AccountName and request a transfer of your old Account balance to your new Account so that we may make appropriate adjustments.